Managers participating in leadership development programs and conflict management coaching courses often wish they were more “conflict-resilient”. They would love to increase their capability in dealing with conflict situations. They see the negative impact of unattended disagreements that escalate into divisive disputes. Or they have personally experienced the waste of energy and time spent on […]
Apology 101 – Sincere Regret
Conflict resolution can be as easy as making an apology… the right way! A well-considered and carefully worded apology offered by a work colleague during a disagreement, given in the right spirit, can often de-escalate or resolve discord. A forced apology, however, that is lacking in sincerity or regret for actions, can have the opposite […]
Resolution Institute Event July 19, 2016
Conflict Management Coaching As A Dispute Resolution Strategy Acadine’s founder, Catherine Powell is one the 3 speakers at the workshop organised by the Resolution Institute for its members on July 19, 2016. The topic is Conflict Management Coaching. The Institute quotes Canadian conflict expert Cinnie Noble: “Conflict management coaching offers individuals the opportunity to anticipate, […]